You have the questions, we have the answers:

THE BASICS

untitled-146.jpg__PID:97ba9ddc-ec22-4bfb-8d6f-95ae8568edab

THE BASICS

What is a Senaa Soul jewelry-making event?

A hands-on jewelry making experience where you and your guests create custom jewelry together. We provide all the materials, guide you step-by-step, and take care of the setup and cleanup—right in your space.

What jewelry can we make?

You can create necklaces, bracelets, and earrings with your choice of materials and charms.

Do I need prior jewelry making experience?

No experience needed! We provide step-by-step guidance to ensure everyone has fun and creates something special.

What’s included in the event? 
  • Jewelry-making materials (charms, chains, tools, etc.) *3 charms included in price, additional charms may be purchased day of.
  • Step-by-step guidance from our team
  • Full setup and cleanup
  • Packaging for your finished jewelry!
What is the process of creating my jewelry?
  • Choose your charms, chains, and materials.
  • Follow step-by-step guidance to assemble your piece.
  • Create a beautifully finished piece to take home and cherish.

HOSTING & ATTENDEES

What types of events are best for a jewelry-making experience?

Truly anything! We see lots of bachelorette parties, birthdays, team building events, and small gatherings.

How many people can attend?`

We accommodate all group sizes! The average group ranges 6-15 people.

*Discounts offered for parties of 20+ *

EVENT BOOKING DETAILS

a2a1cb-13a8-414-76e6-cdf3417c65.png__PID:e2d8c72e-72ac-4019-895e-0a3f34b3e524
How much does it cost to book?

Our minimum booking is $625 per party. Pricing varies based on group size and location. Contact us for a custom quote. See price per individual.

​How do I book an event?

To book, simply fill out our inquiry form with your event details. We’ll reach out to confirm availability and provide a custom quote.

​How far in advance do I need to book?

You can inquire at any time!

We recommend booking at least 4-5 weeks in advance for weekend events.

How do I secure my event date?

A non-refundable deposit is required to secure your event date.

What is your refund and return policy for EVENTS?

We do not offer refunds or returns.

JEWELRY DETAILS & CARE

What material is the jewelry?

The majority of our jewelry is PVD-plated stainless steel—aka jewelry that actually lasts.

PVD (Physical Vapor Deposition) is a high-quality plating process that makes your jewelry more durable, tarnish-resistant, and water-resistant than traditional gold plating. Basically, it means you don’t have to stress about your pieces fading or turning weird colors after a few wears.

We occasionally carry gold-plated material as well, which have a layer of gold over a base metal. These are still beautiful but may need a little extra love and care to keep their shine.

Wear your pieces, live your life, and let your jewelry keep up with you. ✨

How do I care for my jewelry?

Avoid harsh chemicals, water, sprays, and sweat. Store in a dry place and clean with a soft cloth to maintain shine.

If your jewelry takes a dip in the pool or tags along to a workout once or twice, just wipe it down—no worries! For lasting quality, minimize exposure to these conditions.

Can I add more charms or purchase more jewelry during the event?

Yes! You can add additional charms or purchase more jewelry on the day of the event.

Are your pieces hypoallergenic and safe for sensitive skin?

Yes! Our jewelry is made with hypoallergenic materials—so you can wear your pieces comfortably without worrying about irritation or green fingers. Basically: cute and kind to your skin. ✨

Will my jewelry tarnish or fade over time?

Our PVD-plated stainless steel jewelry is made to last and is much more resistant to tarnish and fading than traditional plating. With proper care, your pieces will stay shiny for the long run. Just keep them away from heavy lotions, perfumes, and long soaks in water to help them keep their glow.

a2a1cb-13a8-414-76e6-cdf3417c65.png__PID:e2d8c72e-72ac-4019-895e-0a3f34b3e524

THE BASICS

e3e68f-465-30a1-ef8d-4a614b7a78b.png__PID:65a4d604-0d38-4fea-931d-fc48a563a40b

SHIPPING & RETURNS

What is your return/exchange policy when shopping online?

We want you to love your jewelry. If something doesn’t feel right, we accept returns or exchanges within 14 days of delivery, as long as the pieces are unworn and in their original packaging. (Custom or final sale items are not eligible.) Just send us a quick note and we’ll make it simple.

How long will it take for my order to ship?

Orders usually ship within 2–4 business days. As soon as your package is on its way, you’ll get a tracking link so you can follow it straight to your doorstep.